App / Mobile
These terms set out how 388gam operates your account, handles your data, and defines the scope of this service for eligible regions where local law permits. Before you open an account or use any part of the platform, reading through this page gives you a clear picture of what we commit to and what we expect in return.
Access to 388gam and its services depends on local law and is available only where your region permits. We do not extend service to regions where online gaming or sports wagering is restricted by applicable law, and it is your responsibility to confirm that access is lawful in your location before using the platform. Your account with us is personal and non-transferable. It covers all activity you carry out under your registered credentials — sports markets, casino categories, wallet transactions, and support requests alike. Wallet activity including deposits and withdrawals processed through JazzCash, Easypaisa, and Raast falls within the scope of this policy, and any transaction record tied to your account is subject to the terms described here. We hold the right to suspend or close an account where we identify a breach of these terms, including misrepresentation during registration, multiple accounts held by a single person, or activity that conflicts with our fair-use standards. Where a suspension occurs, we will notify you through your registered contact details and outline the steps available to you. Policy updates are posted on this page; continued use of the platform after a change is posted constitutes acceptance of the revised terms.
Wallet transactions via JazzCash are governed by this policy and recorded against your account.
Easypaisa deposits and withdrawals appear in your account transaction history under this policy.
Raast transfers are processed under the same account terms and appear in your wallet record.
Your full transaction and activity log is accessible after login in the account dashboard.
This policy applies to your use of the 388gam platform and covers the four areas outlined below. Understanding what falls inside and outside the scope of these terms helps you know where to direct questions and what protections apply to each part of your experience.
Login, registration, identity verification, and account suspension or closure — all fall under these terms. We manage these directly and you can raise any access question with our support team.
All wallet movements processed through your account — including JazzCash, Easypaisa, and Raast — are covered. Third-party payment processors operate under their own terms alongside ours.
Game content, sports markets, odds displays, and promotional information published on this platform are governed by these terms. Content accuracy is our responsibility to maintain.
External links, payment network infrastructure, and mobile wallet provider systems operate under those providers' own terms. We are not responsible for how third-party services handle data or process transactions on their end.
You have several concrete actions available under this policy. Your transaction history — every deposit, withdrawal, and wallet movement tied to your account — is visible after login in the account dashboard; no separate request is needed to view it. If any personal detail on your account needs updating, the account settings section lets you correct your contact information, registered mobile number, and preferred payment method directly. For anything that cannot be changed through the dashboard — such as a discrepancy in a transaction record or a question about how your data is used — you can raise it with our support team through the contact paths listed on this page. We aim to acknowledge policy-related queries and set out the next step clearly in our response. If you decide you no longer want an account, a closure request can be submitted through support, and we will confirm the outcome and any remaining wallet balance before the account is closed.
Your full transaction history is in the account dashboard after login — no extra steps required to access it.
Update your contact number, email, or linked payment method in account settings at any time.
Contact support with any question about data handling, transaction records, or terms — we respond with a clear next step.
Submit a closure request through support; we confirm your wallet balance and complete the process before closing the account.
For policy-related questions, account access issues, or transaction disputes, our support team is reachable through the channels below. Include your registered mobile number or account email in your message so we can locate your record promptly.
Open the chat widget in the account dashboard for policy and account questions. Available from the help section after login.
Send policy queries to our support address listed in your account settings. We respond with a specific answer or a clear next step.
The help section inside your account dashboard is the quickest path to transaction records, policy documents, and support contact links.
Account security and data handling are managed directly by 388gam. We collect only the information needed to operate your account — registration details, transaction records, and device session data. We do not sell your personal information to third parties. Cookie data is used to maintain your session and remember your preferences; you can adjust cookie settings through your browser at any time. Account data is retained for as long as your account remains open and for a reasonable period afterward to meet our record-keeping obligations. If you have a question about what data we hold or want to request a change to your records, contact support through your account dashboard with your registered details.
We collect registration details, wallet transaction records, and session data. Nothing beyond what your account operation requires.
Session cookies keep you logged in and save your preferences. Adjust them through your browser settings at any point.
Access to your account is protected by your credentials. Keep your login details private; contact support immediately if you suspect unauthorised access.
To ask what data we hold or request a correction, contact support through the account dashboard with your registered mobile number or email.
Common questions about account terms, data rights, and policy contact are answered below.
Access to 388gam depends on local law and is available where your region permits. If online gaming is lawful in your location, these terms apply to your account in full. It is your responsibility to confirm access is permitted under the laws of your region before using the platform.
Your complete wallet record — every deposit, withdrawal, and transfer through JazzCash, Easypaisa, or Raast — is in your account dashboard after login. No separate request is needed. The record updates with each transaction.
Go to account settings after login to update your contact number, email address, or linked payment method. For changes that are not available through settings — such as a name correction — contact support with your registered details and we will advise on the steps.
We notify you through your registered contact details and outline the reason and the steps available to you. If the suspension relates to a terms breach, support can clarify what is required to resolve it. Your wallet balance remains accessible subject to the outcome of any review.
Contact support through the account dashboard with your registered mobile number or email. State what you are asking about — transaction records, personal details, or session data — and we will respond with the specific information held and any correction options available.
Yes. Submit a closure request through support. We confirm your remaining wallet balance before closing the account, and any balance can be withdrawn through your registered payment method — JazzCash, Easypaisa, or Raast — before or during the closure process.